Explore contexts and empathise
Lesson 2 / 8
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I can explore contexts and empathise with users.
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Designers show empathy when exploring contexts.
Empathy is having the ability to understand and share the feelings, thoughts, or experiences of another person.
Showing empathy supports designing because it helps designers better understand what users really need, feel and want.
A user journey map can support showing empathy with users.
Exploring experiences can give designers insight into the needs and wants of users.
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This content is by Cashar and published under an open licence.